PCI Webinar with Melissa Powell
The Numbers Game: Quantifying the Unquantifiable
Competency: Organizational Leadership
Sub-Category: Models accountability for quality and timeliness of work and reliability in achieving excellent results
We talk about libraries being a wise investment for communities, but are we really having an impact where we think we are? Are there services or programs that we don’t realize are truly impacting the community? We cite how many items have circulated, how many people have cards, and how many events we have but what do these numbers really mean? Moving beyond the numbers we can assess the true value of the library to the community.
After this workshop participants will:
- Have a better understanding of how to demonstrate the impact and value of the library to the community through ongoing evaluation and assessment of library services
- Be able to start instituting outcome-based evaluation techniques to measure the impact of library programs and services.
- Understand the value of collecting and sharing stories that demonstrate the impact of programs, services, and even staff on the community and individuals.
- Have resources on various data collection, research, and analysis methods for continued learning.
Melissa Powell ~ Biography
Melissa Powell has worked for 35 years in libraries as a paraprofessional and degreed professional, in addition to a 4-year “retirement” to learn about the book & publishing industry. She is an Independent Librarian currently teaching Cataloging Fundamentals and Collection Management both online and through state libraries, library consortia, and other education agencies.