Building Organizational Resiliency to Stress
For many employees, the economy may feel like an emotional roller coaster. “Layoffs” and “budget cuts” have become the “new normal” in the workplace, and the result is increased fear, uncertainty, and higher levels of stress. Since job and workplace stresses grow in times of change, it’s important to for the supervisor and manager to readily identify the individual and organizational symptoms of stress and to learn new and better ways of coping with the pressure.
This webinar will help participants in their ability to manage stress in their workplace as they learn techniques to not only identify the stressors (both hidden and apparent), but also learn different skills and approaches to helping people cope and in some cases thrive more effectively.
Andrew Sanderbeck ~ Biography
Andrew has been developing and conducting training seminars for libraries and library organizations for more than ten years. He has presented Web-based, On-line, and Face-to-Face sessions on Management and Leadership, Customer Service and Communication Skills in the U.S. and numerous countries around the world. He is the founder of the PCI Webinars.