PCI Webinar with Cari Dubiel & Crystal Williams
Staff Training that Wows!! Even When Resources are Limited
Staff training is a key piece of library operations. Staff members who are kept up-to-date, with refreshed skills, are happier and serve the customer more effectively.
However, staff training is often a challenge, especially when resources are limited, and it’s often overlooked.
In this webinar, participants will learn:
- How to make staff training a priority in your library
- How to engage staff at all levels in your organization
- Different models for staff training programs both online and in-person
- How to find free and low-cost resources to enhance your training model
Cari Dubiel ~ Biography
Cari Dubiel is the Computer Services Manager for Twinsburg Public Library. She has a long history of developing programs for public libraries, such as the interactive “Twinsburg History Mystery,” a popular murder mystery event. She is the co-host of the ABC Book Reviews Podcast (http://www.abcbookreview.com/) , which was recognized by the Wall Street Journal as a Best Book Podcast.
Crystal Williams ~ Biography
Crystal Williams is the Continuing Education Coordinator for Twinsburg Public Library. She has been instrumental in developing innovative programs both in-person and online, including language classes, train-the-trainer sessions, and technology training for patrons.