For the training and development of library staff to be successful, we must first determine their current capabilities and competency levels.
This two part Webinar series from Andrew Sanderbeck covers the steps needed to create, implement and measure the efforts of a comprehensive Workforce Development Plan in your library.
In Part 2, participants will learn and begin to master:
- The steps to implementing their training and development program
- Various techniques for measuring the successes and failures of the program
- Using “blended” training techniques and programs to save time and money
Andrew Sanderbeck ~ Biography
Andrew has been developing and conducting training seminars for libraries and library organizations for more than ten years. He has presented Web-based, On-line, and Face-to-Face sessions on Management and Leadership, Customer Service and Communication Skills in the U.S. and numerous countries around the world. He is the founder of the PCI Webinars.