PCI Webinar with Cari Dubiel
Tech for the Non-Techie: Helping Your Patrons Troubleshoot Tablets And More
Do you feel as if you’re left behind when it comes to new devices?
Confused about the latest apps? Befuddled when a patron plops a tablet on the counter and asks you how it works? No reason to fear. We’ll discuss tablet and smartphone basics, how to triage a help situation, and demystify the search for answers to those tough tech questions.
• Learn basic smartphone and tablet terminology
• Acquire tools and resources to increase technology confidence and competence
• Apply existing reference skills to illuminate new concepts and build device knowledge
This webinar is for front-line staff, their managers and supervisors, and specifically those who work in reference services with patrons of all ages.
Cari Dubiel ~ Biography
Cari Dubiel is the co-host of the ABC Book Reviews Podcast, a popular online program that was recognized by the Wall Street Journal as a best book podcast. Cari has worked in public libraries for over 15 years, doing everything from student page to her most current role as computer services manager.
Her areas of expertise include reader’s advisory, collection development, technology, strategic planning, event planning, and continuing education for adults.