PCI Webinar with Beth Weisberg
What to Do When Emotions Disrupt at Work
Competency: Personal/Interpersonal Competencies
Sub-Category: Routinely examines own behavior, accepts accountability for own actions and adjusts appropriately
Like it or not, emotions show up in our workplaces every day, sometimes all throughout the day — and emotional displays at work, whether ours or others, have the potential to create problems for everyone around us. So, can we do anything about it other than to outlaw emotions at work?
Since outlawing emotional behaviors is a pretty futile endeavor, it is far better to direct our efforts to really understanding what’s going on when upsetting emotional displays occur, then applying some practical emotional intelligence skills to deal with both the unhelpful emotions we experience personally and those we observe others experiencing. That’s what we’ll do in this webinar program!
At the conclusion of this webinar, participants will be able to:
- Better understand what happens when we get “emotionally hijacked”
- Quickly recognize when emotions are getting triggered
- Slow down emotional reactions so we can choose how to respond
- Use emotional intelligence skills to steer the course of a situation fraught with emotion for one or both participants
Beth Weisberg — Biography
Beth Weisberg is founder of Workplace Essentials, a consulting firm which for nearly 20 years has been dedicated to the premise that managers and teams in workplaces of all types and sizes can boost their effectiveness all around if they seek to really understand what drives the different people they work with, and adjust the way they interact accordingly.
Beth has helped teams, managers, and individual contributors in organizations of all types and sizes – among them city and university libraries, providing high-impact workshops, team facilitation, and individual coaching. Prior to starting her firm, she was a director in a boutique San Francisco Bay Area human resources outsourcing firm for many years, delivering a full range of human resources services for dozens of small-business clients. She also holds a Master’s Degree from the University of Illinois in Teaching English as a Second Language and has taught university students in Thailand, as well as students coming to the U.S. from all around the world.
Beth’s passion for travel has taken her to many parts of the world, including several years living in Thailand. She now lives on the coast just south of San Francisco, reveling in the backdrop of ocean and coastal mountains.