PCI Webinar with Carol Kando-Pineda
Helping Your Patrons with Identity Theft
Competency: Public Services Competencies
Sub-Category: Patron Training
Do you have patrons that need help with identity theft? A recent report from Equifax stated that someone’s identity is now stolen every 2 seconds!
In this informative program learn more about IdentityTheft.gov, the federal government’s free, one-stop resource to help people fix problems caused by identity theft. It’s now easier for victims of identity theft to report it and recover from it. The site allows patrons to get a personal recovery plan that walks them through each step; update their personal plan and track their progress; and print pre-filled letters & forms to send to credit bureaus, businesses, and debt collectors
Find out what to steps your patrons can take if they suspect identity theft (whether it’s related to credit accounts, tax returns, minor children, or medical records) and how to spot imposter scams, a prevalent and evolving fraud, that can lead to identity theft.
Carol Kando-Pineda ~ Biography
Carol Kando-Pineda is Counsel in the FTC’s Division of Consumer and Business Education where she leads teams to create free print materials, websites, and videos to help people avoid scams, manage their money and make wise buys. Carol began her FTC career as a staff attorney bringing false advertising cases; she then became the agency’s Legislative Counsel, serving for several years as a liaison between the FTC and Congress.