Upcoming Programs

The A to Zs of Event PlanningThe time and effort involved in planning and conducting a special event is significant. Part project management, budget oversight, marketing, and food and beverage planning, it’s a challenge!3/28/201710:30 AM EST
What You Need to Know about e-BooksTune into this webinar for the latest and most up-to-date information on e-Book vendors and platforms, the limitations they place on circulating library e-Books and best practices for collection development 3/30/20172:00 PM EST
Horizon Reports 2017: Transforming Information Into ActionKey findings in the report and include plenty of time for participants to compare their own workplace-based observations and develop rudimentary action plans for using those findings to the benefit of those they serve.4/4/201710:30am EST
Implementing a 3D Printing Program @ Your LibraryLearn from start to finish the ins and outs of 3D printing!4/6/20172:00pm EST
How to Write for the Library Press (and Make Editors Love You)Insider knowledge on book, magazine, newsletter, newspaper, and online publishing to help you get bylines.4/11/201710:30am EST
Dealing With Challenging Patrons: Safety and Security At Our LibraryLearn safe workplace behaviors, security measures, and how to activate your high- risk customer service skills. 4/13/20172:00pm EST
Own It: Leadership Redefined Through Employee EngagementThe path to organizational growth is through employee engagement.4/18/201710:30am EST
Need to Solve a Problem? Try Design ThinkingWith design thinking, you will truly understand the problem, generate lots of different choices and possibilities and then identify the opportunities that have the most possibilities for impact4/20/20172:00pm EST
What Are They Saying Behind Your Back? Candidate Experience Counts!The hiring process as a reflection of your organization's values and making sure you are sending the right message4/25/201710:30am EST
Best of Manga 2016 and 2017An entire year of manga and review their appropriateness for library collections, as well as a look ahead at the best manga of 2017. 4/27/20172:00pm EST
Horror Readers Advisory - How to Help Your Scariest PatronsHow to work with horror readers, explain the appeal of horror, book talk some of the genre’s most popular authors, present the current trends, and go over the most useful resources. 5/2/201710:30am EST
Tuning Out White Noise: Marketing Modern LibrariesA 'line of sight' approach with tailored and targeted marketing.5/2/20172:00 PM EST
The Art of Email: Practicing Better CommunicationSimple techniques, structures, and strategies to make your email irresistible.5/4/20172:00 PM EST
Come Together, Right Now: The Way We Collaborate to Ensure System Wide Thinking System wide thinking through multiple forms of communication - including monthly and weekly meetings and wiki sharing.5/9/201710:30 AM EST
Creating Messages that Build Support for LibrariesHow to understand audiences, how to use a message box, the benefits of a 27-9-3 messages.5/16/201710:30 AM EST
Growing Your Brand with Social MediaBetter utilize your brand throughout the seemingly countless number of platforms out there with just a few key tricks.5/18/20172:00 PM EST
Strategic Planning: The Four Frame ApproachThe four frames and a method of collecting community input from a variety of perspectives.5/23/201710:30 AM EST
Job Fairs: Yes, You Can!The job fair process.5/25/20172:00 PM EST
Tools to Build Your Library's Political CapitalPolitical campaign and community organizing tactics to influence politicians and win elections.5/30/201710:30 AM EST
Technology Trends 2017A fast-paced introduction to what’s going on in technology and how they might affect you or your organization6/1/20172:00 PM EST
RA Rethink: Using Next Level Data to Improve MerchandisingHelp you increase your circulation numbers and create happier and more engaged patrons.6/6/201710:30 AM EST
Not Just for Kids: Book Displays for AdultsBook displays for adults engage customers, promote the flow of information, and highlight the library’s role as a space that is in-touch with its community. 6/8/20172:00 PM EST
Focus! How to Cut Down on Technology DistractionsDiscuss digital hacks and products to help focus your attention. We will also cover some non-digital ways to improve self-control and productivity.6/13/201710:30 AM EST
Supporting Teacher Collections, Class Visits and School Projects: Tips and Tricks for SuccessTips and tricks to make these in-demand and sometimes challenging services work.6/15/20172:00 PM EST
The Platinum Rule: Going Beyond the Golden Rule for Customer ServiceDistinguish between good and great service6/20/201710:30 AM EST
A User’s Guide to Lifelong LearningLearn methods to help combat procrastination, how to use diffuse and focused learning strategies and how technology is rapidly changing the learning landscape. 6/22/20172:00 PM EST
Building Great Programs for Seniors What subjects are of particular interest to today’s senior citizens and why6/27/201710:30 AM EST
Increasing Creativity in the Workplace Learn some of the most effective practices that help an organization to nurture and support creativity.6/29/20172:00 PM EST