Problem solving is part of any job. Problems can’t be avoided, yet they can be seen as opportunities for improvement. Using effective problem-solving techniques on the job keeps problems from reoccurring, which helps you to more effectively manage your workload.
The Seven Steps to Solving Problems at Work webinar helps attendees identify and resolve work problems more quickly and effectively, change others behaviors and attitudes toward problems, and be more empowered and successful at work.
Andrew Sanderbeck ~ Biography
Andrew has been developing and conducting training seminars for libraries and library organizations for more than ten years. He has presented Web-based, On-line, and Face-to-Face sessions on Management and Leadership, Customer Service and Communication Skills in the U.S. and numerous countries around the world. He is the founder of the PCI Webinars.