“Managing the performance of people can be one of the most time-consuming and challenging aspects of any job. Whether you have one direct report or 10, the responsibilities loom large and finding the time to follow sound management practices in everything you do as a supervisor or manager can be challenging. Documentation of performance often feels like one of the most burdensome duties, and unfortunately it is the one that usually gets put off the longest.
This webinar looks at proven methods and tools for measuring and documenting employee performance and the benefits of doing so on a consistent basis for everyone in the organization.
Instructor: Andrew Sanderbeck
Biography: Andrew has been developing and conducting training seminars for libraries and library organizations for more than ten years. He has presented Web-based, On-line, and Face-to-Face sessions on Management and Leadership, Customer Service and Communication Skills in the U.S. and numerous countries around the world. He is the founder of the PCI Webinars.”