PCI Webinar with Robert Mallon
Mastering Tough Conversations – Two Part Series
Most of us know when we need to have a tough conversation with someone. A conversation that successfully completed, would improve life at the office for you and for everyone on your team.
But our fears get in the way and we put the conversation off. Meanwhile the individual(s) involved continue to provide substandard performance, miss deadlines, engage in interpersonal conflicts and spew toxic behaviors.
In this interactive and engaging webinar series, you will learn what to do and say before, during and after these conversations. In addition, you will learn valuable strategies that will lift your confidence and self-esteem. You no longer have to “suffer-in-silence” because you don’t know what to say.
Participants will learn and begin to master:
• The Rules of Engagement
• Mastering the Story
• Describing “The Gap”
• Exploring Natural Consequences
Robert Mallon ~ Biography
Robert Mallon is a nationally known professional speaker and consultant, based in Atlanta, GA. He has over 27 years of business experience and has a great passion for “growing” people and organizations while helping them to live up to their full potential. This has turned into his life mission.
Organizational leaders look to Robert Mallon for facilitation, fact finding and problem solving. His genuine concern, coupled with his keen discernment, business and leadership experience, make him a wise, thought-provoking and effective presenter and facilitator.