PCI Webinar with Linda Bruno
Are You Listening?
Have you ever been guilty of “not listening” (who, me??), even when you are right there in front of the speaker, looking them in the eye? Communication experts say that 42% to 57% of our time communicating is spent listening – or maybe we should say “hearing,” since we all can be adept at hearing without listening!
Even in this day of emailing, instant messaging, and texting, we still need to “listen” to be able to communicate effectively.
In this session, we’ll discuss your preferred listening style – and the listening styles of others. Do you know somebody who shows signs of impatience when you are sharing important details? Perhaps they have a different preferred listening style than you do. You’ll discover why preferred listening styles might change and how you can become more aware of your own style as well as others’.
We’ll also look closely at how you can become a more effective listener – and improve your life! We’ll come up with a list of at least 20 tips you can use to make sure you are really listening to those around you.
And do you know the biggest puzzle about listening? No? Come to this interactive and fun PCI webinar and find out!!
Linda Bruno ~ Biography
Linda has been developing and conducting training seminars for more than ten years. Certified with Development Dimensions International and Achieve Global, she also offers her own workshops on Customer Service, Supervisory Skills, Personalities, Organizational Skills, Effective Communication, Returning Balance to Your Life, and many other topics.