The purpose of performance feedback is to let team members know how they are doing and whether they are meeting your performance expectations. Performance feedback doesn’t just mean telling people when they do something wrong. You want to make sure that you recognize when team members meet their commitments or do something great, as well as when they are not meeting your expectations.
Participants will learn and begin to master:
- Guidelines for Improving your Feedback Giving skills
- The 4 Types of Feedback we give to others
- A 6-Step Approach to Giving Feedback
- The 2 Things to “Avoid” when Giving Feedback
Andrew Sanderbeck ~ Biography
Andrew has been developing and conducting training seminars for libraries and library organizations for more than ten years. He has presented Web-based, On-line, and Face-to-Face sessions on Management and Leadership, Customer Service and Communication Skills in the U.S. and numerous countries around the world. He is the founder of the PCI Webinars.