PCI Webinar with Anne Abate and Andrew Sanderbeck

Managing and Developing the Volunteers in Your Library – Part 1
March 26th from 10:30 – 11:30 am Eastern

Volunteers can bring multifaceted talents to nonprofit organizations.  But a volunteer program must be set up properly in order to benefit the organization and not create burdens on the management and paid staff.

In this interactive two-part webinar program, Anne Abate and Andrew Sanderbeck will give you a variety of tools that you will be able to use immediately and cover important information on:

  • Starting and maintaining an effective volunteer program in your organization
  • The roles of all staff members in engaging the types of volunteers
  • Minimizing friction between staff and volunteers
  • Making your library a welcoming place for volunteers
  • Valuing volunteers as people first; “free help for the library” second

Beyond the management perspective, we will include the voices of experienced volunteers who will relate the good and not-so-good aspects of the volunteer experience in a variety of settings.

Managing and Developing the Volunteers in Your Library – Part 2
March 28, 2013 from 2:00 – 3:00 pm Eastern

Marketing for libraries is more important than ever. Libraries need to learn to draw patrons, entice funders, investigate their competitors, become social, and improve services. But marketing is more than flyers and newsletters.

Bringing forward the elemental concepts covered in the first session, the second session of this interactive webinar series will allow participants to close the loop of the marketing cycle for their organizations. Participants should plan to attend both sessions of this series.

We will discuss the implementation of the marketing plan for your library or information center including product and service planning and creation, using your data to sell your product or service, and measuring success. Relationship marketing and the importance of social tools will also be covered.

The influence of technology will be considered throughout the sessions. This webinar series will allow you to develop the ability to think and communicate in marketing terms about all aspects of your organization.

Anne Abate ~ Biography

Anne Abate has worked in a wide variety of libraries and library-related organizations during her career. She is currently the owner of Library Discount Network, a small business that negotiates with database vendors on behalf of library consortia and networks. The company also provides administrative and management support for nonprofit organizations. Anne has been the Executive Director of the Greater Cincinnati Library Consortium, now known as SWON Libraries, where she coordinated the programs, services, and activities for the members. In previous lives, Anne worked as the Director of Marketing for a large corporation and held positions in libraries including law, academic, public, and special libraries. Anne currently teaches in the areas of information technology for Xavier University, nonprofit management for Northern Kentucky University, and library science for the University of Kentucky. Anne has also taught in the computer technology graduate program for Nova Southeastern University. Anne holds a bachelors degree from Xavier University, a masters in library and information science from the University of Kentucky, a doctorate in computer technology from Nova Southeastern University, and a certificate in nonprofit management from Northern Kentucky University.