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Leading During a Crisis with Gavin Woltjer 3-Part Webinar Series

March 10 @ 2:00 pm - 3:00 pm EST

Leading During a Crisis
Leading During a Crisis with Gavin Woltjer will communication, developing strategy, and being proactive during a crisis.

Part 1: What is Crisis Communication and Crisis Leadership?

Wednesday, March 10th from 2:00 – 3:00pm EST

Communication is of the utmost importance during times of crisis. How do we effectively communicate? What information needs to be shared? How and who shares this information?

This presentation provides the necessary foundational understanding of crisis communication and how to navigate leadership responsibilities during these times.

Participants will gain a better understanding of their own communication style, how to be an effective communicator, and develop leadership strategies.

Crisis Part 2: How to Develop a Crisis Strategy

Wednesday, March 31st from 2:00 – 3:00pm EST

Knowing how to communicate is the first step toward addressing a crisis situation. Developing a plan is the next step. How does one plan for a pandemic? (I don’t remember the pandemic chapter in library school!) Numerous strategies already exist.

This presentation explores how to implement different strategies to best serve library staff, the public, community partners, and elected officials.

Part 3: How to Be Proactive During a Crisis

Wednesday, April 21st from 2:00 – 3:00pm EST

Building upon knowledge of crisis communication, effective leadership, and different crisis planning strategies, this presentation explores how to use this knowledge in a proactive manner.

Participants will learn how to identify opportunities, navigate challenges, and build community partnerships during the COVID-19 pandemic.

Gavin Woltjer ~ Biography

Gavin J. Woltjer is the Library Director for the Billings (MT) Public Library. When not held hostage in a good book, he enjoys exploring the wilds of Montana with his wife, Rena, and their three children.

His research interests include: data analytics; library leadership; economic development and libraries; archives and record management; and, librarian as public historian.

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