Rank and file workers are the heartbeat of our Public Libraries. They are the ones serving the patrons, processing items, shelving the books, and answering all of the questions, from directional to those that can best be described as “unique.” They hold the day-to-day knowledge of what is actually happening at the library. And yet, they are the staff who are most left out from the decisions making. But how can you, the library worker, be more involved in your…