Loading Events

Upcoming Events › Customer Service

Events Search and Views Navigation

Event Views Navigation

August 2021

The Secrets of Stellar Readers’ Advisory Service

August 11 @ 2:00 pm - 3:00 pm EDT
$28.99 100 tickets left
Secrets of Stellar Readers' Advisory Service

Helping leisure readers is a core service at all public libraries. It is also a service that every member of the staff can and should be engaged in; however, many staff not only do not know where to begin but also, they are not encouraged to help. Well that outdated mindset is about to end. Join international Readers' Advisory expert, Becky Spratford, as she unveils the secrets to her success. From being able to share books you have never read…

Find out more »

September 2021

Neurodiversity: A Primer for Libraries

September 22 @ 2:00 pm - 3:00 pm EDT
$28.99 100 tickets left

Neurodiversity is a contract to medical and pathology models of neurological differences in the brain. It’s a more nuanced perspective of what exactly is “normal” or “appropriate” in people. This webinar will explain the basics of neurodiversity, the growing movement, and how librarians can better create programs and advocate for people who are neurodiverse. In addition, the webinar will cover: People first vs. Identity first language Broadening the scope of ADA-compliance Controversies of neurodiversity Carrie Rogers-Whitehead ~ Biography Carrie Rogers-Whitehead…

Find out more »

Welcoming Deaf and Hard of Hearing Patrons to Your Library

September 29 @ 2:00 pm - 3:00 pm EDT
$28.99 100 tickets left
Welcoming Deaf and Hard of Hearing Patrons to Your Library

According to the National Institute on Deafness and Other Communication Disorders, One in eight people in the United States (13 percent, or 30 million) aged 12 years or older has hearing loss in both ears. In this interactive program, you’ll learn tips for communicating with deaf and hard of hearing patrons, information about American Sign Language and Deaf Culture, and even some basic ASL vocabulary to introduce yourself and help patrons navigate the library. As a result of this program,…

Find out more »

October 2021

Patron Bashing in Public Libraries: Its Effect on the Professional and the Profession

October 6 @ 2:00 pm - 3:00 pm EDT
$28.99 100 tickets left
Its Effect on the Professional and the Profession

In this session, we will explore types of patron bashing and how it is damaging to the person doing it, their organization, and the profession.

Find out more »

Ask Us Anything (AUA) for Healthier Libraries

October 20 @ 2:00 pm - 3:00 pm EDT
$28.99 100 tickets left
Ask Us Anything (AUA) for Healthier Libraries

This Ask Us Anything (AUA) program is the place for you to anonymously and safely share what’s going on in your work. And to help, we have gathered a panel of experts to offer solutions and opinions.

Find out more »
+ Export Events