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Patron Bashing in Public Libraries: Its Effect on the Professional and the Profession
In this session, we will explore types of patron bashing and how it is damaging to the person doing it, their organization, and the profession.
Free
Eliminating Personal Burnout: 7 Crucial Skills
Burnout is an unpleasant and persistent state of feeling stuck, depleted, and living in a mess of negative emotions. The classic three symptoms are emotional exhaustion (you have nothing left to give), depersonalization, and a diminished sense of accomplishment. Burnout is a condition that won’t just magically go away by pushing onward. The opposite of […]
Free