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August 2021
The Secrets of Stellar Readers’ Advisory Service
Helping leisure readers is a core service at all public libraries. It is also a service that every member of the staff can and should be engaged in; however, many staff not only do not know where to begin but also, they are not encouraged to help. Well that outdated mindset is about to end. Join international Readers' Advisory expert, Becky Spratford, as she unveils the secrets to her success. From being able to share books you have never read…
Find out more »September 2021
Actively Anti-Racist Library Service to Leisure Readers
Rank and file workers are the heartbeat of our Public Libraries. They are the ones serving the patrons, processing items, shelving the books, and answering all of the questions, from directional to those that can best be described as “unique.” They hold the day-to-day knowledge of what is actually happening at the library. And yet, they are the staff who are most left out from the decisions making. But how can you, the library worker, be more involved in your…
Find out more »Welcoming Deaf and Hard of Hearing Patrons to Your Library
According to the National Institute on Deafness and Other Communication Disorders, One in eight people in the United States (13 percent, or 30 million) aged 12 years or older has hearing loss in both ears. In this interactive program, you’ll learn tips for communicating with deaf and hard of hearing patrons, information about American Sign Language and Deaf Culture, and even some basic ASL vocabulary to introduce yourself and help patrons navigate the library. As a result of this program,…
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