According to the National Institute on Deafness and Other Communication Disorders, One in eight people in the United States (13 percent, or 30 million) aged 12 years or older has […]
In this session, we will explore types of patron bashing and how it is damaging to the person doing it, their organization, and the profession.
In this interactive overview, you’ll learn tips for communicating with deaf and hard of hearing patrons, information about American Sign Language and Deaf Culture, and even some basic ASL vocabulary to introduce yourself and help patrons navigate the library.
This Ask Us Anything (AUA) program is the place for you to anonymously and safely share what’s going on in your work. And to help, we have gathered a panel of experts to offer solutions and opinions.
This interactive and informative program will give you the six questions to ask yourself to help you to work together with your employee to diagnose their performance problem(s) and to create a plan of action moving forward.
In this interactive and important program, the presenters will go over several scenarios where someone behaves in a manner that is not acceptable in the library and provide simple responses to curtail the behavior and make it clear that what is happening is not ok.
Flash Talks (aka Spark Talks, Lightning Rounds etc.) are a fun and informative way to learn about a variety of topics in short, 10-minute talks.
In our Flash Talks, attendees will experience a variety of topics for their holiday season mental health.
This webinar is designed to share best practices for writing grant proposals and how to utilize grant funding once your proposal has been accepted.
Gratitude is thankful appreciation for whatever we receive or experience. In his annual holiday program, Andrew Sanderbeck will explore with you 21 exercises to increase the magic of gratitude in your life.
PCI Webinar with Philip Vassallo, ED.D Most managers or supervisors find writing employee performance appraisals one of their most dreaded tasks. They understandably complain about numerous factors that compromise the […]