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August 2020

Free:Revisiting Two Classic Books: Think & Grow Rich & The 7 Spiritual Laws

August 26 @ 12:30 pm - 1:30 pm EDT
Free

Think and Grow Rich by Napoleon Hill has been called the "Granddaddy of All Motivational Literature." It was the first book to boldly ask, "What makes a winner?" Originally published in the 1940’s, Think and Grow Rich continues to be one of the most popular books today on the power of our thoughts to manifest our reality. The Seven Spiritual Laws of Success by Deepak Chopra are powerful principles you can use to fulfill your deepest desires with effortless joy. When…

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Innovation During COVID -19

August 26 @ 2:30 pm - 3:30 pm EDT

COVID-19 has disrupted the way libraries serve their communities. hear how one library has looked beyond the norm to help its community. COVID-19 has disrupted the way libraries serve their communities. Since early March, libraries across the United States shuttered their doors and transferred as many services as possible to an online modality or curbside services. The import of these actions should not be understated, but moving services online or offering curbside services is not enough.For years, libraries have stated…

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September 2020

Promoting Digital Citizenship in the Library

September 2 @ 12:30 pm - 1:30 pm EDT
Free

This informative program will share ideas for how librarians can encourage and promote digital citizenship PCI Webinar with Lauren HaysDigital citizenship includes privacy, behaving ethically online, and being safe and responsible in digital environments. As facilitators of digital knowledge consumption and creation, librarians have a unique role to play in fostering digital citizenship among their users. This informative program will share ideas for how librarians can encourage and promote digital citizenship, and provide recommendations for resources and community partners. Learning…

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Writing With Respect

September 9 @ 12:30 pm - 1:30 pm EDT

Writing with Respect will inspire, entertain, and educate you with a useful system for crafting a broad range of personal messages. PCI Webinar with Phil Vassallo Challenge: Insincere, self-serving apologies and trite, off-point appreciation messages are sure ways to hurt a writer’s credibility. The truth is, they are worse than no message at all. Yet when we have received a heartfelt note of sympathy, apology, or appreciation, we know its lasting value. Mastering how to write such goodwill notes with…

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Customer Service AMA (Ask Me Anything): Expand Your Customer Service Skills

September 16 @ 12:30 pm - 1:30 pm EDT

Do you find interactions with customers to be one of the bigger challenges and delights of working in your library? PCI Webinar with Andrew SanderbeckDo you find interactions with customers to be one of the bigger challenges and delights of working in your library? Customer behaviors run the scale from pleasant to neutral to well, outrageously bad. And for the people working in customer service and those that supervise and manage them, working with the public can indeed be as…

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Your Library Within Your Community: Creating and Sustaining an Identity

September 23 @ 12:30 pm - 1:30 pm EDT
Free

This interactive and informative program will explore how libraries have the ability to be a transformative agent within their community. PCI Webinar with Gsvin Woltjer Perhaps now more than ever, your library needs to shape, share and sustain their identity. With the CO-VID 19 crisis on the minds of our users and community members, libraries need to be known and relied upon to help with their programs and services. This interactive and informative program will explore how libraries have the…

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October 2020

Why Did I Make that Dumb Decision?

October 7 @ 12:30 pm - 1:30 pm EDT

Why Did I Make that Dumb Decision? Understanding Common Fallacies of Decision Making and How to Avoid Them Have you ever made a bad decision? Sometimes it is simply bad luck, but often we make poor choices based on how our brains are wired. In this webinar, participants will discover how the field of Behavioral Economics provides insights into how people actually make decisions. Understanding how our minds work is the first step to making better decisions. In the webinar,…

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Horror Readers’ Advisory: How to Help Your Scariest Patrons

October 14 @ 12:30 pm - 1:30 pm EDT

Readers' Advisory for the scariest genre - Horror. Let’s have some fun, talk books, help patrons, & learn about the scariest genre together. A recent poll of thousands of library workers identified Horror as one of the Top 5 genres they were “most scared of,” and yet, the genre is basking in a popularity among our patrons that hasn’t been seen in decades. We cannot ignore it any longer. Literally, as horror is having quite a year, reaching out from…

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Effective Communication During a Conflict

October 21 @ 12:30 pm - 1:30 pm EDT
Free

Develop communication tools to use during a conflict and formulate an approach to reach a desirable outcome during a confrontation. We learn to speak as early as nine months, but within a lifetime, few people learn to effectively communicate. Communication versus talking allows us to share, engage, build an understanding, and establish a sense of community. It joins us--unites us. Communication transforms relationships and creates opportunity. But can we do this even if we disagree? Can we build relationships in…

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Little Hands Signing in Storytime

October 28 @ 12:30 pm - 1:30 pm EDT

Signing with little ones of all ages promotes early literacy skills, encourages interaction, and makes your programs instantly participative Signing with little ones of all ages promotes early literacy skills, encourages interaction, and makes your programs instantly participative. Learn how to incorporate American Sign Language into your programs for babies, toddlers, and preschoolers in a respectful and meaningful way with Kathy MacMillan, nationally certified American Sign Language interpreter, librarian, author, and storyteller. You'll leave with a toolbox of vocabulary and…

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