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PCI Webinars

August 2020

Free! How to Run a Librarian in Training Program for Children

August 19 @ 12:30 pm - 1:30 pm EDT
Free

Johnson City (Tennessee) Public Library's Librarian-in-Training program is a 15-week program for children ages nine to twelve that provides an overview of library occupations and services. Children spend two hours in each department of the library, as well as attend a board meeting, over the fifteen sessions, to see how all of the parts contribute to the whole.  In this interactive and informative program, learn how to adapt this program for your library, and share your knowledge and enthusiasm with…

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Managing an Uncertain Future Using Assumption Reversal

August 25 @ 2:00 pm - 3:00 pm EDT
$99.00

This highly-interactive webinar explores ways you can use an “Assumption Reversal” approach to make flexible and adaptive decisions. PCI's Intimate Webinar Series for Directors, Managers and Organizational LeadersAndrew Sanderbeck and Paul Signorelli You’re facing the prospect of substantial change in your workplace. Or maybe your working world has already been turned upside down. While it’s little consolation, you’re not alone in having to manage a situation full of unknowns and uncertainties. Now, more than ever, you have opportunities to elevate…

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Free:Revisiting Two Classic Books: Think & Grow Rich & The 7 Spiritual Laws

August 26 @ 12:30 pm - 1:30 pm EDT
Free

Think and Grow Rich by Napoleon Hill has been called the "Granddaddy of All Motivational Literature." It was the first book to boldly ask, "What makes a winner?" Originally published in the 1940’s, Think and Grow Rich continues to be one of the most popular books today on the power of our thoughts to manifest our reality. The Seven Spiritual Laws of Success by Deepak Chopra are powerful principles you can use to fulfill your deepest desires with effortless joy. When…

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Innovation During COVID -19

August 26 @ 2:30 pm - 3:30 pm EDT
$28.99

COVID-19 has disrupted the way libraries serve their communities. hear how one library has looked beyond the norm to help its community. COVID-19 has disrupted the way libraries serve their communities. Since early March, libraries across the United States shuttered their doors and transferred as many services as possible to an online modality or curbside services. The import of these actions should not be understated, but moving services online or offering curbside services is not enough.For years, libraries have stated…

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September 2020

Promoting Digital Citizenship in the Library

September 2 @ 12:30 pm - 1:30 pm EDT
Free

This informative program will share ideas for how librarians can encourage and promote digital citizenship PCI Webinar with Lauren HaysDigital citizenship includes privacy, behaving ethically online, and being safe and responsible in digital environments. As facilitators of digital knowledge consumption and creation, librarians have a unique role to play in fostering digital citizenship among their users. This informative program will share ideas for how librarians can encourage and promote digital citizenship, and provide recommendations for resources and community partners. Learning…

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Writing With Respect

September 9 @ 12:30 pm - 1:30 pm EDT
$28.99

Writing with Respect will inspire, entertain, and educate you with a useful system for crafting a broad range of personal messages. PCI Webinar with Phil Vassallo Challenge: Insincere, self-serving apologies and trite, off-point appreciation messages are sure ways to hurt a writer’s credibility. The truth is, they are worse than no message at all. Yet when we have received a heartfelt note of sympathy, apology, or appreciation, we know its lasting value. Mastering how to write such goodwill notes with…

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Customer Service AMA (Ask Me Anything): Expand Your Customer Service Skills

September 16 @ 12:30 pm - 1:30 pm EDT
$28.99

Do you find interactions with customers to be one of the bigger challenges and delights of working in your library? PCI Webinar with Andrew SanderbeckDo you find interactions with customers to be one of the bigger challenges and delights of working in your library? Customer behaviors run the scale from pleasant to neutral to well, outrageously bad. And for the people working in customer service and those that supervise and manage them, working with the public can indeed be as…

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Leading During a Crisis: What is Crisis Communication & Crisis Leadership?

September 16 @ 2:30 pm - 3:30 pm EDT
$28.99

Part 1 of 3 part series on Leading During a Crisis with Gavin Wotjer Communication is of the utmost importance during times of crisis. How do we effectively communicate? What information needs to be shared? How and who shares this information? This presentation provides the necessary foundational understanding of crisis communication and how to navigate leadership responsibilities during these times. Participants will gain a better understanding of their own communication style, how to be an effective communicator, and develop leadership…

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Your Library Within Your Community: Creating and Sustaining an Identity

September 23 @ 12:30 pm - 1:30 pm EDT
Free

This interactive and informative program will explore how libraries have the ability to be a transformative agent within their community. PCI Webinar with Gsvin Woltjer Perhaps now more than ever, your library needs to shape, share and sustain their identity. With the CO-VID 19 crisis on the minds of our users and community members, libraries need to be known and relied upon to help with their programs and services. This interactive and informative program will explore how libraries have the…

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Leading During a Crisis: How to Develop a Crisis Strategy

September 30 @ 2:30 pm - 3:30 pm EDT
$28.99

Part 2 of 3 part series on Leading During a Crisis with Gavin Wotjer Knowing how to communicate is the first step toward addressing a crisis situation. Developing a plan is the next step. How does one plan for a pandemic? (I don’t remember the pandemic chapter in library school!) Numerous strategies already exist. This presentation explores how to implement different strategies to best serve library staff, the public, community partners, and elected officials. Gavin Wotjer ~ BiographyGavin J. Woltjer…

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October 2020

Why Did I Make that Dumb Decision?

October 7 @ 12:30 pm - 1:30 pm EDT
$28.99

Why Did I Make that Dumb Decision? Understanding Common Fallacies of Decision Making and How to Avoid Them Have you ever made a bad decision? Sometimes it is simply bad luck, but often we make poor choices based on how our brains are wired. In this webinar, participants will discover how the field of Behavioral Economics provides insights into how people actually make decisions. Understanding how our minds work is the first step to making better decisions. In the webinar,…

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Horror Readers’ Advisory: How to Help Your Scariest Patrons

October 14 @ 12:30 pm - 1:30 pm EDT
$28.99

Readers' Advisory for the scariest genre - Horror. Let’s have some fun, talk books, help patrons, & learn about the scariest genre together. A recent poll of thousands of library workers identified Horror as one of the Top 5 genres they were “most scared of,” and yet, the genre is basking in a popularity among our patrons that hasn’t been seen in decades. We cannot ignore it any longer. Literally, as horror is having quite a year, reaching out from…

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Leading During a Crisis: How to Be Proactive During a Crisis

October 14 @ 2:30 pm - 3:30 pm EDT
$28.99

Part 3 of 3 part series on Leading During a Crisis with Gavin Wotjer Building upon knowledge of crisis communication, effective leadership, and different crisis planning strategies, this presentation explores how to use this knowledge in a proactive manner. Participants will learn how to identify opportunities, navigate challenges, and build community partnerships during the COVID-19 pandemic.Gavin Wotjer ~ BiographyGavin J. Woltjer is the Library Director for the Billings (MT) Public Library. When not held hostage in a good book, he…

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Effective Communication During a Conflict

October 21 @ 12:30 pm - 1:30 pm EDT
$28.99

Develop communication tools to use during a conflict and formulate an approach to reach a desirable outcome during a confrontation. We learn to speak as early as nine months, but within a lifetime, few people learn to effectively communicate. Communication versus talking allows us to share, engage, build an understanding, and establish a sense of community. It joins us--unites us. Communication transforms relationships and creates opportunity. But can we do this even if we disagree? Can we build relationships in…

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Little Hands Signing in Storytime

October 28 @ 12:30 pm - 1:30 pm EDT
$28.99

Signing with little ones of all ages promotes early literacy skills, encourages interaction, and makes your programs instantly participative Signing with little ones of all ages promotes early literacy skills, encourages interaction, and makes your programs instantly participative. Learn how to incorporate American Sign Language into your programs for babies, toddlers, and preschoolers in a respectful and meaningful way with Kathy MacMillan, nationally certified American Sign Language interpreter, librarian, author, and storyteller. You'll leave with a toolbox of vocabulary and…

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