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PCI Webinars

April 2020

30 Minute Special! The Difference Between Discussion, Debate and Dialogue and How to Use It to Build Healthy Workplaces

April 8 @ 12:30 pm - 1:00 pm EDT
$8.99

Everyone is entitled to their opinion, but there are healthy limits to how far staff (co-workers and bosses) can take their opinions.  All too often, we forget to encourage a healthy dialogue and turn the conversation into a debate of one idea or belief versus another. Taken to the extreme, one or more staff members can dominate the discussion, hoping to gain support from the majority. In this informative and interactive 30-minute program, participants will learn the key differences between discussion, debate…

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Facing the Challenges of Working at Home for the Employee and the Manager

April 9 @ 2:00 pm - 3:00 pm EDT
$8.99

Part 1: How to Stay Productive and Positive When Working Remotely Suddenly, you’re thrown into a work-at-home situation with little preparation or possibly without any. Want to understand how to make working remotely easier, while staying productive? This webinar is for you! In part 1, Mj Callaway gives you strategies and tips to reset your routine, reconnect intentionally and resist the rescue. Working from home can work well for you with a plan, self-awareness, and a few fun ideas. In…

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The Power of Hospitality to Deliver the Black Tie Patron Experience!

April 15 @ 12:30 pm - 1:30 pm EDT
$8.99

In this interactive and informative webinar, learn how to Identify and implement the Power of Hospitality that turns ordinary Patron/Customer Service transactions into Black Tie Brand Ambassadors!  Bob Pacanovsky will discuss the four principles that are connected to the Power of Hospitality and are needed to deliver a consistent Patron Experience! The 4 Principles you will learn are: Build a Foundation (Culture) of Hospitality (Welcome) Everything starts with your culture, your foundation. How do you define yours? Design YOUR Standards…

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Everything You Need to Learn About Podcasting in One Hour

April 22 @ 12:30 pm - 1:30 pm EDT
$8.99

Have you ever thought about starting your own podcast? Wondering what it would take to take to get started? Well then, this is the webinar for you. Librarian and podcast co-host and producer, Amanda Jacobs Foust, will cover the podcast fundamentals for hosting and producing your own podcast.  In this interactive and informative webinar, participants will learn: Recommended equipment and software Best practices for recording and editing How to host and publish your podcast Amanda Jacobs Foust ~ Biography Amanda…

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20 Tech Trends in 60 Minutes

April 29 @ 12:30 pm - 1:30 pm EDT
$8.99

Librarians go way beyond books and use technology every day. But who has the time to keep up with all that’s changing? Fortunately, we do! In this 20 in 60-minutes program, Carrie Rogers-Whitehead will bring library staff up to speed with quick-based tech trends that will affect librarians now, and in the near future. In this interactive and informative webinar, participants will learn: What’s happening with internet connectivity What apps are popular and emerging What’s coming in devices, and going…

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May 2020

Writing Effective Email

May 6 @ 12:30 pm - 1:30 pm EDT
$8.99

Challenge: Have you been on the receiving end of an email with an endless, useless recipient list? Have you struggled through the overlong, cryptic prose and twisted logic of an email only to realize you have received a message whose business does not concern you? Have work situations led you to believe that email may not always be the best way to reply? Problems in email have led librarians to conclude that staff often use email inappropriately—either as a weapon…

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Beyond Storytelling to Engage Leaders and Enact Change

May 13 @ 12:30 pm - 1:30 pm EDT
$8.99

We are taught in library school and in many advocacy training sessions that stories will lead to public support and action. The problem is that the storytelling model of advocacy relies on trusting our leaders to take action on good ideas. However, if the previous few years are an indication, this simply is no longer the case. In this session, we’ll explore the significant amount of work that is necessary beyond storytelling to engage leaders and enact change. We will…

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Social Media 101: Turning Your Library Social Media into a Community

May 20 @ 12:30 pm - 1:30 pm EDT
$8.99

Facebook. Instagram. Snapchat. How can we connect with our patrons on social media in a way that is meaningful to them and us? Connecting with patrons has changed significantly with the advent of social media but we shouldn’t be afraid to grow our library’s social media presence. This interactive and informative program will give you tips and techniques for developing a successful social media plan that works for your library.  In this program, participants will: Discuss how Social Media can…

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Geeky Programs at the Library

May 27 @ 12:30 pm - 1:30 pm EDT
$8.99

According to geekthelibrary.org., “to geek” is: To love, to enjoy, to celebrate, to have an intense passion for. To express interest in. To possess a large amount of knowledge in. Geek and fandom culture is a growing part of our media landscape—and an amazing opportunity to engage your library patrons of all ages. This fast-paced webinar will share tips, tricks, resources and ideas to make your library “geekier” and fun. Participants will learn about:  Ideas for inexpensive geeky programs Fandom…

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June 2020

How (and Why) to Do a Simple External Communications Audit

June 3 @ 12:30 pm - 1:30 pm EDT
$8.99

The way you communicate with the outside world has a lot to do with how people perceive not only your own library, but all other libraries as well. External communication affects library usage, reputation, brand, and even funding.  Since most libraries create their fliers, bookmarks, posters, web pages, social media posts, brochures, etc. as they’re needed, they usually don’t look at them as a whole. This webinar will lay out the steps to perform an external communications audit so you…

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Google Like a Librarian: Search Tips and Tricks

June 10 @ 12:30 pm - 1:30 pm EDT
$8.99

Google is becoming one of the most powerful and prevalent agents of the internet. How can we harness the power of Google to help our patrons? Can we shield our customers from false or inaccurate information? Are we making the best of this titan of the internet?  There are infinite ways to use Google; this webinar will show you how to be a guardian of Google search hacks, services, and boolean operators to hasten the endgame of your results. At…

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Fix Your Facebook! Easy to Implement Strategies for Improving Your Social Media Presence

June 17 @ 7:00 pm - 10:00 pm EDT
$8.99

Sometimes managing your library’s Facebook page can feel like shouting into the void! This presentation pulls back the curtain on Facebook’s algorithm and explores proven methods for increasing engagement with your public using easy-to-follow strategies. Join Nick Tanzi for the interactive and informative webinar and learn how to stop struggling and achieve social media success!

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3D Printers: All You Need to Know

June 24 @ 12:30 pm - 1:30 pm EDT
$8.99

For the past several years, libraries have begun to embrace 3D printers and Makerspaces. Now more than ever, such equipment is becoming more affordable as well. Should your library implement these technologies? We'll help you decide. Participants will: Learn what 3D printing is and explore various use cases for your library Discuss the necessary resources needed to implement a 3D printing program, including staff, time, and cost Discuss ways to promote 3D printing and its usefulness to your audience  Cari…

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